Power in Unity: How Worker Representatives Are Driving Change at Samsung’s Chennai Factory

(from L-R) Vadivelan, Senthil Kumar, Prakash, Sathish A, Chitra K, Ravichandran, and Suresh P
At Samsung’s Chennai factory, leadership isn’t confined to titles or offices—it lives on the shop floor. It’s reflected in everyday actions by members of the Samsung Employee Welfare Federation (SEWF), who are quietly powering meaningful change through dialogue, support, and teamwork.
Sathish A, Suresh P, Chitra K, Prakash, Vadivelan, Senthil Kumar, Ravichandran, and S Karmegam form the core of SEWF. Their behind-the-scenes efforts have been instrumental in bridging communication between workers and management, especially during periods of operational change.
Through consistent engagement and honest feedback, these representatives played a key role in driving recent wage increases—an outcome that reflects not just performance, but a shared commitment to fairness and collaboration.
“Being on the committee changed my perspective,” shared Senthil Kumar. “It’s not just about raising concerns—it’s about solving problems together. That mindset has strengthened our whole team.”
On the floor, they defuse tensions, amplify quieter voices, and ensure no one is left unheard. Their steady presence builds trust, boosts morale, and helps create a workplace where people feel valued.
“We may not make speeches, but we show up for each other,” said Vadivelan. “When things improve for everyone, it feels like a collective win.”
For Chitra K, the youngest member, it’s about helping others grow. “When someone who’s always been silent finally shares an idea—you know they feel safe. That’s when change starts.”
SEWF is more than a committee—it’s a catalyst for a positive, people-first culture. Its members are trained to listen, mediate, and ensure communication flows across the factory floor.
“Sometimes, people just need to know they’re not alone,” said Ravichandran. “I try to be that person.”
As Samsung continues to foster a culture of care and collaboration, the work of these quiet leaders reminds us that true leadership doesn’t always stand in the spotlight. More often, it stands right beside you—listening, guiding, and lifting others forward.