Insights on the Customer Experience Management Global Market to 2027 – Featuring Adobe, Amperity and Avaya Among Others – ResearchAndMarkets.com

DUBLIN–(BUSINESS WIRE)–The “Customer Experience Management – Global Market Trajectory & Analytics” report has been added to ResearchAndMarkets.com’s offering.

Amid the COVID-19 crisis, the global market for Customer Experience Management estimated at US$7.4 Billion in the year 2020, is projected to reach a revised size of US$14.8 Billion by 2027, growing at a CAGR of 10.4% over the period 2020-2027.

Solutions, one of the segments analyzed in the report, is projected to record 9.5% CAGR and reach US$8.9 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 11.8% CAGR for the next 7-year period.

The U.S. Market is Estimated at $2 Billion, While China is Forecast to Grow at 13.8% CAGR

The Customer Experience Management market in the U.S. is estimated at US$2 Billion in the year 2020. China, the world’s second largest economy, is forecast to reach a projected market size of US$3.1 Billion by the year 2027 trailing a CAGR of 13.6% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 7.2% and 9% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 8.1% CAGR.

Select Competitors (Total 35 Featured):

• Adobe
• Amperity
• Avaya
• Clarabridge
• IBM
• Inmoment
• Manthan
• Medallia
• Mindtouch
• Mixpanel

Key Topics Covered:

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

• Influencer Market Insights
• World Market Trajectories
• Impact of COVID-19 and a Looming Global Recession

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

III. MARKET ANALYSIS

• UNITED STATES
• CANADA
• JAPAN
• CHINA
• EUROPE
• FRANCE
• GERMANY
• ITALY
• UNITED KINGDOM
• SPAIN
• RUSSIA
• REST OF EUROPE
• ASIA-PACIFIC
• AUSTRALIA
• INDIA
• SOUTH KOREA
• REST OF ASIA-PACIFIC
• LATIN AMERICA
• ARGENTINA
• BRAZIL
• MEXICO
• REST OF LATIN AMERICA
• MIDDLE EAST
• IRAN
• ISRAEL
• SAUDI ARABIA
• UNITED ARAB EMIRATES
• REST OF MIDDLE EAST
• AFRICA

IV. COMPETITION

• Total Companies Profiled: 35

For more information about this report visit https://www.researchandmarkets.com/r/jbnu95

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