United States

CTG Increased Revenue 11% and Expanded Margins in Fourth Quarter 2021 Driven by Accelerated Transformation to Digital Solutions and Services

  • Delivered 7.2% annual revenue growth to $392.3 million in 2021, despite a reduction of $21.9 million of less profitable Non-Strategic Technology Services revenue
  • Efficient execution of large training, implementation, and support engagement for a health system in North America drove better than expected fourth quarter results for North America IT Solutions and Services segment with $45.1 million in revenue – more than double prior-year period
  • Gross margin expanded 100 basis points in the fourth quarter to 22.3% from increased contributions of IT solutions and services and continued disengagement from lower margin non-strategic technology services
    • GAAP operating income for the quarter increased 54.6% with a margin of 4.6%, up 130 basis points
  • Fourth quarter GAAP diluted EPS of $0.58, which included a reversal of a tax valuation allowance
  • Non-GAAP diluted EPS of $0.25 significantly exceeded guidance on margin improvement
  • Transformation strategy delivered annual GAAP operating income increase of 39.6%; Achieved annual GAAP diluted EPS of $0.92 and non-GAAP diluted EPS of $0.64
  • Revised reporting structure to new segments: North America and Europe IT Solutions and Services and Non-Strategic Technology Services

BUFFALO, N.Y., Feb. 22, 2022 (GLOBE NEWSWIRE) — CTG (Nasdaq: CTG) (“Company”), a leading provider of digital IT solutions and services in North America and Western Europe, today reported its financial results for the fourth quarter and year ended December 31, 2021. For reporting purposes, the Company is now disclosing three segments, IT Solutions and Services in each of North America and Europe, and Non-Strategic Technology Services, primarily in North America.

Filip Gydé, CTG President and CEO commented, “Our team finished the year strong, delivering better than expected results in the fourth quarter and doubled revenue year-over-year in our North America IT Solutions and Services segment. Our financial and operational improvements in the fourth quarter were driven by the successful completion of a large training, implementation, and support engagement for a health system in North America. As a result of the increased mix of higher-margin solutions and services revenue in the quarter, we achieved significant improvement in our consolidated operating performance which drove bottom line results that exceeded our guidance for the quarter.”

“While our results will continue to reflect the timing associated with major engagements as we expand our digital solutions and services capabilities, we expect to build a larger foundation of recurring revenue at value-add margins and to disengage from less profitable business.”

Commenting on CTG’s strategy for growth and new reporting structure, Mr. Gydé added, “As part of our strategy to transform CTG into a digital solutions and services company, we are now reporting our results in three segments, which will provide greater visibility into performance across the Company. This new financial reporting structure better reflects the results of our operations, accounting for our increased strategic focus on the higher growth, higher margin solutions and services in North America and Europe. The CTG Board and management team are confident that by executing our transformation strategy, centered on building and delivering digital IT solutions and services, reducing our non-strategic technology services exposure and augmenting our organic efforts with prudent acquisitions, we will be able to deliver long-term value for CTG shareholders.”

Consolidated Fourth Quarter 2021 Review (Narrative compares with prior-year period unless otherwise noted) (unaudited)

($ in thousands) For the Quarter Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 112,389     $ 101,348     $ 99,320     $ 11,041     10.9 %   $ 2,028     2.0 %
                           
GAAP Operating Income $ 5,141     $ 3,325     $ 2,408     $ 1,816     54.6 %   $ 917     38.1 %
GAAP Operating Margin   4.6 %     3.3 %     2.4 %                
                           
Non-GAAP Operating Income* $ 5,352     $ 3,581     $ 2,975     $ 1,771     49.5 %   $ 606     20.4 %
Non-GAAP Operating Margin*   4.8 %     3.5 %     3.0 %                
                           
GAAP Net Income $ 8,717     $ 1,905     $ 1,671     $ 6,812     357.6 %   $ 234     14.0 %
GAAP Net Margin   7.8 %     1.9 %     1.7 %                
                           
Non-GAAP Net Income* $ 3,774     $ 2,044     $ 2,045     $ 1,730     84.6 %   $ (1 )   -0.0 %
Non-GAAP Net Income Margin*   3.4 %     2.0 %     2.1 %                
                           
Adjusted EBITDA* $ 6,513     $ 4,935     $ 4,209     $ 1,578     32.0 %   $ 726     17.2 %
Adjusted EBITDA Margin*   5.8 %     4.9 %     4.2 %                
                           

*A reconciliation of GAAP to non-GAAP information is included in the financial tables below.

  • Fourth quarter revenue reflected increased IT Solutions and Services business in North America, partially offset by the continued disengagement from lower-margin non-strategic business.  
  • Selling, general and administrative (SG&A) expenses as a percentage of revenue decreased 40 basis points to 17.7%, despite the Company’s continued investment in solutions and business development resources in support of its digital solutions and services strategy.
  • Fourth quarter 2021 GAAP net income of $8.7 million, or $0.58 per diluted share, included a $5.1 million, or $0.34 per diluted share, reversal of a valuation allowance against deferred tax assets in the United States.   Excluding the tax valuation allowance reversal and acquisition-related expenses, non-GAAP earnings per diluted share were $0.25, up $0.11 or nearly 80%.

Fourth Quarter Segment Performance (unaudited)

North America IT Solutions and Services

($ in thousands) For the Quarter Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 45,075     $ 22,440     $ 18,987     $ 22,635     100.9 %   $ 3,453     18.2 %
                           
Gross profit $ 13,262     $ 8,058     $ 6,943     $ 5,204     64.6 %   $ 1,115     16.1 %
Gross margin   29.4 %     35.9 %     36.6 %                
                           
Contribution profit $ 9,166     $ 5,160     $ 4,831     $ 4,006     77.6 %   $ 329     6.8 %
Contribution margin   20.3 %     23.0 %     25.4 %                
                           

Europe IT Solutions and Services

($ in thousands) For the Quarter Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 40,081     $ 43,857     $ 40,214     $ (3,776 )   -8.6 %   $ 3,643     9.1 %
                           
Gross profit $ 8,805     $ 9,699     $ 9,119     $ (894 )   -9.2 %   $ 580     6.4 %
Gross margin   22.0 %     22.1 %     22.7 %                
                           
Contribution profit $ 3,262     $ 4,470     $ 3,740     $ (1,208 )   -27.0 %   $ 730     19.5 %
Contribution margin   8.1 %     10.2 %     9.3 %                
                           
  • North America IT Solutions and Services revenue more than doubled in the fourth quarter of 2021 and largely reflected a large training, implementation, and support engagement for a health system in North America completed in the fourth quarter. The change in the Europe IT Solutions and Services segment reflects $1.6 million of unfavorable foreign currency exchange rate (FX) fluctuations. Excluding the unfavorable FX, that segment declined 5.0% primarily due to lower utilization resulting from higher levels of time taken off related to illness from COVID-19.

Non-Strategic Technology Services

($ in thousands) For the Quarter Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 27,233     $ 35,051     $ 40,119     $ (7,818 )   -22.3 %   $ (5,068 )   -12.6 %
                           
Gross profit $ 2,947     $ 3,870     $ 4,179     $ (923 )   -23.9 %   $ (309 )   -7.4 %
Gross margin   10.8 %     11.0 %     10.4 %                
                           
Contribution profit $ 1,845     $ 2,276     $ 1,781     $ (431 )   -18.9 %   $ 495     27.8 %
Contribution margin   6.8 %     6.5 %     4.4 %                
                           

Consolidated Full Year 2021 Results (Narrative compares with prior-year period unless otherwise noted) (unaudited)

($ in thousands) For the Year Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 392,285     $ 366,091     $ 394,170     $ 26,194     7.2 %   $ (28,079 )   -7.1 %
                           
GAAP Operating Income $ 12,742     $ 9,130     $ 6,912     $ 3,612     39.6 %   $ 2,218     32.1 %
GAAP Operating Margin   3.2 %     2.5 %     1.8 %                
                           
Non-GAAP Operating Income* $ 14,042     $ 11,329     $ 9,180     $ 2,713     23.9 %   $ 2,149     23.4 %
Non-GAAP Operating Margin*   3.6 %     3.1 %     2.3 %                
                           
GAAP Net Income $ 13,730     $ 7,639     $ 4,125     $ 6,091     79.7 %   $ 3,514     85.2 %
GAAP Net Margin   3.5 %     2.1 %     1.0 %                
                           
Non-GAAP Net Income* $ 9,620     $ 6,317     $ 5,614     $ 3,303     52.3 %   $ 703     12.5 %
Non-GAAP Net Income Margin*   2.5 %     1.7 %     1.4 %                
                           
Adjusted EBITDA* $ 18,081     $ 15,692     $ 12,515     $ 2,389     15.2 %   $ 3,177     25.4 %
Adjusted EBITDA Margin*   4.6 %     4.3 %     3.2 %                
                           
* A reconciliation of GAAP to non-GAAP information is included in the financial tables below
           
  • The full year results reflect similar impacts as the fourth quarter as the Company continued to shift its revenue mix to more solutions and services-based business. The impact of FX fluctuations in 2021 was favorable $6.8 million compared with $3.0 million in 2020.
  • SG&A expense as a percentage of revenue was 18.8% compared with 18.5% in 2020. Included was $1.1 million of acquisition-related expenses and $0.2 million of rebranding expenses in 2021 compared with $1.6 million of acquisition-related expenses and $0.6 million in severance in 2020.

Full Year Segment Performance (unaudited)

North America IT Solutions and Services                    
                           
($ in thousands) For the Year Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 101,506     $ 67,948     $ 74,123     $ 33,558     49.4 %   $ (6,175 )   -8.3 %
                           
Gross profit $ 32,621     $ 23,995     $ 23,666     $ 8,626     35.9 %   $ 329     1.4 %
Gross margin   32.1 %     35.3 %     31.9 %                
                           
Contribution profit $ 18,738     $ 14,627     $ 14,668     $ 4,111     28.1 %   $ (41 )   -0.3 %
Contribution margin   18.5 %     21.5 %     19.8 %                
                           
Europe IT Solutions and Services                    
                           
($ in thousands) For the Year Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 169,341     $ 154,847     $ 148,108     $ 14,494     9.4 %   $ 6,739     4.6 %
                           
Gross profit $ 40,311     $ 37,818     $ 33,269     $ 2,493     6.6 %   $ 4,549     13.7 %
Gross margin   23.8 %     24.4 %     22.5 %                
                           
Contribution profit $ 18,966     $ 17,452     $ 13,444     $ 1,514     8.7 %   $ 4,008     29.8 %
Contribution margin   11.2 %     11.3 %     9.1 %                
                           
Non-Strategic Technology Services                    
                           
($ in thousands) For the Year Ended   Change 2020-2021   Change 2019-2020
  Dec. 31, 2021   Dec. 31, 2020   Dec. 31, 2019   $   %   $   %
Revenue $ 121,438     $ 143,296     $ 171,939     $ (21,858 )   -15.3 %   $ (28,643 )   -16.7 %
                           
Gross profit $ 13,518     $ 15,145     $ 18,100     $ (1,627 )   -10.7 %   $ (2,955 )   -16.3 %
Gross margin   11.1 %     10.6 %     10.5 %                
                           
Contribution profit $ 8,614     $ 8,153     $ 7,581     $ 461     5.7 %   $ 572     7.5 %
Contribution margin   7.1 %     5.7 %     4.4 %                
                           

Balance Sheet and Cash Flow

Cash and cash equivalents were $35.6 million, up $2.7 million, or 8.3%, since year-end 2020. Full year net cash provided by operations was $7.4 million and was used in part to fund capital expenditures of $1.9 million.

At the end of 2021, the Company had no outstanding balance on its revolving line of credit facility or any other long-term debt. Days sales outstanding were 67 in the fourth quarter of 2021 compared with 74 in the prior-year period.

2022 Outlook

Mr. Gydé concluded, “As we execute our transformation strategy to build a leading digital solutions and services enterprise for North America and Europe, we are committed to reducing our low margin non-strategic business while building our global solutions and services business. We expect headwinds on revenue in 2022 of approximately $25 to $35 million from the disengagement from non-strategic services and the fourth quarter completion of the large engagement. However, we expect 2022 revenue in the range of $375 million to $395 million. Given our shift to higher margins, we expect earnings to continue to expand, with 2022 non-GAAP diluted earnings per share ranging from $0.64 to $0.72. Our goal over the next two years is to grow adjusted EBITDA margins to 7% to 8% of revenue, representing an increase of approximately 50% to 75% from 2021.”

The Company expects its quarterly performance throughout 2022 to be uneven due to engagement timing, and after a slower start to the year, expects results to improve throughout the year.

Conference Call and Webcast

CTG will hold a conference call today at 11:00 a.m. Eastern Time to discuss the Company’s financial results and business outlook. To access the live call, dial +1 844 291 6362 and enter the access code 1361242. The conference call will also be available via webcast in the Investors section of CTG’s website at www.ctg.com.

A replay of the call will be available from 3:00 p.m. Eastern Time today through February 25, 2022 by dialing +1 866 207 1041 and entering the access code 2423685. The webcast will also be archived on CTG’s website in the Events & Presentations section for at least 90 days following completion of the live conference call.

About CTG

CTG is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. We have earned a reputation as a faster and more reliable, results-driven partner focused on improved data-driven decision making, meaningful business performance improvements, new and enhanced customer experiences, and continuous innovation. CTG has operations in North America, South America, Western Europe, and India. The Company regularly posts news and other important information at www.ctg.com.

Reconciliation of GAAP to Non-GAAP Information

The Company has referenced non-GAAP information in this news release. The Company believes that the use of non-GAAP financial information provides useful information to investors and management to gain an overall understanding of its current financial performance and prospects. In addition, management uses non-GAAP financial measures for forecasting, facilitating ongoing operating decisions, and measuring the Company’s overall performance. The Company believes that these non-GAAP measures align closely with its internal measurement processes and are reflective of the Company’s core operating results.

A reconciliation of GAAP to non-GAAP information is included in the financial tables below. The non-GAAP financial information is presented using a consistent methodology from quarter-to-quarter and year-to-year. These measures should be considered in addition to results prepared in accordance with GAAP. Also, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. The Company believes that non-GAAP financial measures have limitations in that they do not reflect all amounts associated with the Company’s results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate the Company’s results of operations in conjunction with the corresponding GAAP financial measures. As such, the non-GAAP financial measures disclosed by the Company should not be considered a substitute for or superior to financial measures calculated in accordance with GAAP, and reconciliations between GAAP and non-GAAP financial measures included in this earnings release should be carefully evaluated.

Forward-Looking Statements

This document contains certain forward-looking statements concerning the Company’s current expectations as to future growth, financial outlook, business strategy and performance expectations for 2022 and beyond and statements related to cost control, new business opportunities, financial performance, market demand, and other attributes of the Company, which are protected as forward-looking statements under the Private Securities Litigation Reform Act of 1995. Generally, the words “anticipates”, “believes”, “expects”, “plans”, “may”, “will”, “might,” “would”, “should”, “could,” “seeks”, “estimates”, “anticipates,” “project”, “predict”, “potential”, “currently”, “continue”, “intends”, “outlook”, and other similar words identify forward-looking statements. These statements are based upon the Company’s current expectations and assumptions, a review of industry reports, current business conditions in the areas where the Company does business, feedback from existing and potential new clients, a review of current and proposed legislation and governmental regulations that may affect the Company and/or its clients, and other future events or circumstances. Actual results could differ materially from the outlook guidance, expectations, and other forward-looking statements as a result of a number of factors and risks, including among others, the effects of the COVID-19 pandemic and the regulatory, social and business responses thereto on the Company’s business, operations, employees, contractors and clients, the availability to the Company of qualified professional staff, domestic and foreign industry competition for clients and talent, increased bargaining power of large clients, the Company’s ability to protect confidential client data, the partial or complete loss of the revenue the Company generates from International Business Machines Corporation (IBM), the ability to integrate businesses when acquired and retain their clients while achieving cost reduction targets, the uncertainty of clients’ implementations of cost reduction projects, the effect of healthcare reform and initiatives, the mix of work between solutions and services and non-strategic technology services, currency exchange risks, risks associated with operating in foreign jurisdictions, renegotiations, nullification, or breaches of contracts with clients, vendors, subcontractors or other parties, the change in valuation of capitalized software balances, the impact of current and future laws and government regulation, as well as repeal or modification of such, affecting the information technology (IT) solutions and services and staffing industry, taxes and the Company’s operations in particular, industry, economic and political conditions, including fluctuations in demand for IT services, consolidation among the Company’s competitors or clients, the need to supplement or change our IT services in response to new offerings in the industry or changes in client requirements for IT products and solutions, actions of activist shareholders, and other factors that involve risk and uncertainty including those listed in the Company’s reports filed with the Securities and Exchange Commission. Such forward-looking statements should be read in conjunction with the Company’s disclosures set forth in the Company’s Form 10-K for the year ended December 31, 2020, including the uncertainties described in the “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” sections and other reports, including but not limited to subsequent quarterly reports on Form 10-Q, that may be filed from time to time with the Securities and Exchange Commission and may be obtained through the Securities and Exchange Commission’s Electronic Data Gathering and Analysis Retrieval System (“EDGAR”) at www.sec.gov. The Company assumes no obligation to update the forward-looking information contained in this release.


COMPUTER TASK GROUP, INCORPORATED (CTG)
Condensed Consolidated Statements of Income
(Unaudited)
(amounts in thousands except per share data)

  For the Quarter Ended
  December 31,
  December 31,
  December 31,
  2021   2020
  2019
           
Revenue $ 112,389     $ 101,348     $ 99,320  
Cost of services   87,375       79,721       79,079  
Gross profit   25,014       21,627       20,241  
Selling, general and admin. expenses   19,873       18,302       17,833  
Operating income   5,141       3,325       2,408  
Non-taxable life insurance gain         24        
Gain on sale of building                
Other income (expense), net   (57 )     156       125  
Income before income taxes   5,084       3,505       2,533  
Provision (benefit) for income taxes   (3,633 )     1,600       862  
Net income $ 8,717     $ 1,905     $ 1,671  
           
Net income per share:          
Basic $ 0.62     $ 0.14     $ 0.12  
Diluted $ 0.58     $ 0.13     $ 0.12  
           
Weighted average shares outstanding:        
Basic   14,153       13,670       13,509  
Diluted   15,101       14,702       14,238  
           


COMPUTER TASK GROUP, INCORPORATED (CTG)
Condensed Consolidated Statements of Income
(Unaudited)
(amounts in thousands except per share data)

  For the Year Ended
  December 31,
  December 31,
  December 31,
  2021   2020   2019
           
Revenue $ 392,285     $ 366,091     $ 394,170  
Cost of services   305,835       289,133       319,135  
Gross profit   86,450       76,958       75,035  
Selling, general and admin. expenses   73,708       67,828       68,123  
Operating income   12,742       9,130       6,912  
Non-taxable life insurance gain         987        
Gain on sale of building         824        
Other expense, net   (1,005 )     (280 )     (623 )
Income before income taxes   11,737       10,661       6,289  
Provision (benefit) for income taxes   (1,993 )     3,022       2,164  
Net income $ 13,730     $ 7,639     $ 4,125  
           
Net income per share:          
Basic $ 0.99     $ 0.56     $ 0.31  
Diluted $ 0.92     $ 0.53     $ 0.29  
           
Weighted average shares outstanding:          
Basic   13,926       13,621       13,450  
Diluted   14,971       14,427       13,997  
           

COMPUTER TASK GROUP, INCORPORATED (CTG)
Condensed Consolidated Balance Sheets
(Unaudited)
(amounts in thousands)

  December 31,
  December 31,
  2021
  2020
Current Assets:      
Cash and cash equivalents $ 35,584     $ 32,865  
Accounts receivable, net   84,252       76,892  
Other current assets   2,929       3,381  
Total current assets   122,765       113,138  
       
Property and equipment, net   5,242       5,515  
Operating lease right-of-use assets   22,132       22,116  
Cash surrender value   4,018       3,587  
Acquired intangibles, net   7,280       9,097  
Goodwill   19,676       21,275  
Other assets   7,221       1,525  
       
Total Assets $ 188,334     $ 176,253  
       
Current Liabilities:      
Accounts payable $ 21,150     $ 18,784  
Accrued compensation   22,534       21,968  
Operating lease liabilities   6,444       6,427  
Other current liabilities   14,855       13,966  
Total current liabilities   64,983       61,145  
       
Operating lease liabilities   15,612       15,564  
Other liabilities   13,302       20,036  
Shareholders’ equity   94,437       79,508  
       
Total Liabilities and Shareholders’ Equity $ 188,334     $ 176,253  
       


COMPUTER TASK GROUP, INCORPORATED (CTG)
Condensed Consolidated Statements of Cash Flows
(Unaudited)
(amounts in thousands)

  For the Year Ended
  December 31,
  December 31,
  December 31,
  2021   2020   2019
           
Net income $ 13,730     $ 7,639     $ 4,125  
Depreciation and amortization expense   3,172       3,309       3,268  
Equity-based compensation expense   2,640       2,483       1,748  
Other operating items   (12,131 )     17,307       (611 )
Net cash provided by operating activities   7,411       30,738       8,530  
Net cash used in investing activities   (2,471 )     (4,983 )     (11,521 )
Net cash provided by (used in) financing activities   (1,074 )     (5,685 )     1,794  
Effect of exchange rates on cash and cash equivalents   (1,147 )     2,014       (453 )
Net increase (decrease) in cash and cash equivalents   2,719       22,084       (1,650 )
Cash and cash equivalents at beginning of period   32,865       10,781       12,431  
Cash and cash equivalents at end of period $ 35,584     $ 32,865     $ 10,781  
           


COMPUTER TASK GROUP, INCORPORATED (CTG)
Segment Information
(Unaudited)
(amounts in thousands)

For reporting purposes, the Company discloses three segments, including IT solutions and services in each of North America and Europe, and Non-Strategic Technology Services, primarily in North America. The Company continues to make investments in business development, including solutions, sales, delivery, and recruiting to drive its digital transformation strategy in both the North America and Europe IT Solutions and Services segments. The Company is not making investments in its Non-Strategic Technology Services segment that includes lower margin staffing services. Contribution profit represents operational profit after consideration of expenses such as sales, solutions, delivery, recruiting and administrative expenses.

  For the Quarter Ended December 31, 2021
  North                    
  America   Europe   Non-Strategic        
  IT Solutions
  IT Solutions
  Technology   GAAP       Non-GAAP
  and Services
  and Services
  Services   Totals   Non-GAAP*
  Totals
                       
Revenue $ 45,075     $ 40,081     $ 27,233     $ 112,389         $ 112,389  
Cost of services   31,813       31,276       24,286       87,375           87,375  
Gross profit   13,262       8,805       2,947       25,014           25,014  
Gross margin   29.4 %     22.0 %     10.8 %     22.3 %         22.3 %
Operating expenses   4,096       5,543       1,102       10,741           10,741  
Contribution profit $ 9,166     $ 3,262     $ 1,845       14,273           14,273  
Contribution margin   20.3 %     8.1 %     6.8 %     12.7 %         12.7 %
General and admin. expense             9,132       (211 )     8,921  
Operating income             $ 5,141     $ 211     $ 5,352  
Operating margin               4.6 %         4.8 %

* Non-GAAP costs represent certain acquisition-related expenses


COMPUTER TASK GROUP, INCORPORATED (CTG)
Segment Information
(Unaudited)
(amounts in thousands)

  For the Quarter Ended December 31, 2020
  North                    
  America   Europe   Non-Strategic            
  IT Solutions   IT Solutions   Technology   GAAP       Non-GAAP
  and Services   and Services   Services   Totals   Non-GAAP*
  Totals
                       
Revenue $ 22,440     $ 43,857     $ 35,051     $ 101,348         $ 101,348  
Cost of services   14,382       34,158       31,181       79,721           79,721  
Gross profit   8,058       9,699       3,870       21,627           21,627  
Gross margin   35.9 %     22.1 %     11.0 %     21.3 %         21.3 %
Operating expenses   2,898       5,229       1,594       9,721           9,721  
Contribution profit $ 5,160     $ 4,470     $ 2,276       11,906           11,906  
Contribution margin   23.0 %     10.2 %     6.5 %     11.7 %         11.7 %
General and admin. expense             8,581       (256 )     8,325  
Operating income             $ 3,325     $ 256     $ 3,581  
Operating margin               3.3 %         3.5 %
                       
                       
  For the Quarter Ended December 31, 2019
  North                    
  America   Europe   Non-Strategic            
  IT Solutions   IT Solutions   Technology   GAAP       Non-GAAP
  and Services   and Services   Services   Totals   Non-GAAP*
  Totals
                       
Revenue $ 18,987     $ 40,214     $ 40,119     $ 99,320         $ 99,320  
Cost of services   12,044       31,095       35,940       79,079           79,079  
Gross profit   6,943       9,119       4,179       20,241           20,241  
Gross margin   36.6 %     22.7 %     10.4 %     20.4 %         20.4 %
Operating expenses   2,112       5,379       2,398       9,889           9,889  
Contribution profit $ 4,831     $ 3,740     $ 1,781       10,352           10,352  
Contribution margin   25.4 %     9.3 %     4.4 %     10.4 %         10.4 %
General and admin. expense             7,944       (567 )     7,377  
Operating income             $ 2,408     $ 567     $ 2,975  
Operating margin               2.4 %         3.0 %

* Non-GAAP costs represent certain acquisition-related expenses

COMPUTER TASK GROUP, INCORPORATED (CTG)
Segment Information
(Unaudited)
(amounts in thousands)

  For the Year Ended December 31, 2021
  North                    
  America   Europe   Non-Strategic        
  IT Solutions   IT Solutions   Technology
  GAAP       Non-GAAP
  and Services   and Services   Services   Totals   Non-GAAP**   Totals
                       
Revenue $ 101,506     $ 169,341     $ 121,438     $ 392,285         $ 392,285  
Cost of services   68,885       129,030       107,920       305,835           305,835  
Gross profit   32,621       40,311       13,518       86,450           86,450  
Gross margin   32.1 %     23.8 %     11.1 %     22.0 %         22.0 %
Operating expenses   13,883       21,345       4,904       40,132           40,132  
Contribution profit $ 18,738     $ 18,966     $ 8,614     $ 46,318           46,318  
Contribution margin   18.5 %     11.2 %     7.1 %     11.8 %         11.8 %
General and admin. expense             33,576       (1,300 )     32,276  
Operating income             $ 12,742     $ 1,300     $ 14,042  
Operating margin               3.2 %         3.6 %

** Non-GAAP costs include expenses associated with rebranding and certain acquisition-related expenses

  For the Year Ended December 31, 2020
  North                    
  America   Europe   Non-Strategic            
  IT Solutions   IT Solutions   Technology   GAAP       Non-GAAP
  and Services   and Services   Services   Totals   Non-GAAP***   Totals
                       
Revenue $ 67,948     $ 154,847     $ 143,296     $ 366,091         $ 366,091  
Cost of services   43,953       117,029       128,151       289,133           289,133  
Gross profit   23,995       37,818       15,145       76,958           76,958  
Gross margin   35.3 %     24.4 %     10.6 %     21.0 %         21.0 %
Operating expenses   9,368       20,366       6,992       36,726           36,726  
Contribution profit $ 14,627     $ 17,452     $ 8,153       40,232           40,232  
Contribution margin   21.5 %     11.3 %     5.7 %     11.0 %         11.0 %
General and admin. expense             31,102       (2,199 )     28,903  
Operating income             $ 9,130     $ 2,199     $ 11,329  
Operating margin               2.5 %         3.1 %

*** Non-GAAP costs include severance and certain acquisition-related expenses


COMPUTER TASK GROUP, INCORPORATED (CTG)
Segment Information
(Unaudited)
(amounts in thousands)

  For the Year Ended December 31, 2019
  North                    
  America   Europe   Non-Strategic            
  IT Solutions   IT Solutions   Technology   GAAP       Non-GAAP
  and Services   and Services    Services   Totals   Non-GAAP*
  Totals
                       
Revenue $ 74,123     $ 148,108     $ 171,939     $ 394,170         $ 394,170  
Cost of services   50,457       114,839       153,839       319,135           319,135  
Gross profit   23,666       33,269       18,100       75,035           75,035  
Gross margin   31.9 %     22.5 %     10.5 %     19.0 %         19.0 %
Operating expenses   8,998       19,825       10,519       39,342           39,342  
Contribution profit $ 14,668     $ 13,444     $ 7,581     $ 35,693           35,693  
Contribution margin   19.8 %     9.1 %     4.4 %     9.1 %         9.1 %
General and admin. expense             28,781       (2,269 )     26,512  
Operating income             $ 6,912     $ 2,269     $ 9,181  
Operating margin               1.8 %         2.3 %
                       
* Non-GAAP costs represent certain acquisition-related expenses


COMPUTER TASK GROUP, INCORPORATED (CTG)
Supplemental Financial Information
(Unaudited)

                        Year   Year
    For the Quarter Ended   Ended   Ended
    Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.
    2020   2021   2021   2021   2021   2021   2020
Revenue (in millions)                          
Revenue   $ 101.348     $ 97.129     $ 92.164     $ 90.603     $ 112.389     $ 392.285     $ 366.091  
Foreign Currency Impact $ 3.088     $ 3.981     $ 3.921     $ 0.453     $ (1.571 )   $ 6.784     $ 3.027  
                             
Revenue By Geography                          
North America   55.2 %     51.0 %     51.0 %     55.5 %     63.4 %     55.7 %     55.8 %
Europe     44.8 %     49.0 %     49.0 %     44.5 %     36.6 %     44.3 %     44.2 %
Total     100.0 %     100.0 %     100.0 %     100.0 %     100.0 %     100.0 %     100.0 %
                             
Revenue by Vertical Market                          
Technology Service Providers   30 %     31 %     29 %     28 %     20 %     27 %     31 %
Healthcare     17 %     15 %     15 %     18 %     36 %     21 %     15 %
Financial Services   16 %     17 %     17 %     18 %     13 %     16 %     16 %
Manufacturing   12 %     12 %     13 %     12 %     10 %     12 %     14 %
Energy     5 %     6 %     6 %     5 %     4 %     5 %     6 %
General Markets   20 %     19 %     20 %     19 %     17 %     19 %     18 %
Total     100 %     100 %     100 %     100 %     100 %     100 %     100 %
                             
Operating Margins                          
GAAP Operating Margin   3.3 %     2.2 %     3.0 %     3.0 %     4.6 %     3.2 %     2.5 %
Non-GAAP Operating Margin   3.5 %     2.8 %     3.2 %     3.3 %     4.8 %     3.6 %     3.1 %
                             
Other Information (in millions except Billable Days and EPS)                
Billable Days   67       65       64       63       63       255       256  
Net Income   $ 1.905     $ 1.508     $ 1.833     $ 1.672     $ 8.717     $ 13.730     $ 7.639  
GAAP Diluted EPS* $ 0.13     $ 0.10     $ 0.12     $ 0.11     $ 0.58     $ 0.92     $ 0.53  
Non-GAAP Diluted EPS* $ 0.14     $ 0.13     $ 0.13     $ 0.13     $ 0.25     $ 0.64     $ 0.44  
Adjusted EBITDA $ 4.9     $ 3.7     $ 4.1     $ 3.8     $ 6.5     $ 18.1     $ 15.7  
                             
* 2020 GAAP Diluted EPS includes a $0.08 tax benefit from a change in legislation, and 2021 fourth quarter and full year GAAP 
Diluted EPS includes a $0.34 benefit from a reversal of a valuation allowance against deferred tax assets in the United States 
                             
Balance Sheet Information (in millions except DSO)                    
Cash less Debt, Net $ 32.9     $ 33.5     $ 29.2     $ 31.0     $ 35.6          
Working Capital $ 52.0     $ 53.3     $ 54.5     $ 56.6     $ 57.8          
DSO     74       71       81       82       67          
                                                 


COMPUTER TASK GROUP, INCORPORATED (CTG)
(Unaudited)

The non-GAAP information below excludes gains from non-taxable life insurance and from the sale of a building, and expenses associated with rebranding, severance, certain acquisition-related expenses, and the reversal of a tax valuation allowance. The acquisition-related expenses consist of amortization of intangible assets and changes in the value of earn-out payments upon the achievement of certain financial targets from the Company’s recent acquisitions.

Reconciliation of GAAP to non-GAAP Operating Income

                        Year   Year
    For the Quarter Ended   Ended   Ended
    Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.
(in millions)   2020
  2021
  2021
  2021
  2021
  2021
  2020
GAAP Operating Income   $ 3.325     $ 2.098     $ 2.801     $ 2.702     $ 5.141     $ 12.742     $ 9.130  
Acquisition-related expenses     0.256       0.395       0.165       0.280       0.211       1.051       1.622  
Rebranding expenses           0.249                         0.249        
Severance                                         0.577  
Non-GAAP Operating Income   $ 3.581     $ 2.742     $ 2.966     $ 2.982     $ 5.352     $ 14.042     $ 11.329  
                             

Reconciliation of GAAP to non-GAAP Operating Margin

                        Year   Year
    For the Quarter Ended   Ended   Ended
    Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.
    2020   2021   2021   2021   2021   2021   2020
GAAP Operating Margin   3.3 %   2.2 %   3.0 %   3.0 %   4.6 %   3.2 %   2.5 %
Acquisition-related expenses   0.2 %   0.4 %   0.2 %   0.3 %   0.2 %   0.3 %   0.4 %
Rebranding expenses       0.2 %               0.1 %    
Severance                           0.2 %
Non-GAAP Operating Margin 3.5 %   2.8 %   3.2 %   3.3 %   4.8 %   3.6 %   3.1 %
                             

Reconciliation of GAAP to non-GAAP Net Income

                                     
    For the Quarter Ended   For the Year Ended
    Dec.   Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.   Dec.
(in millions)   2019
  2020
  2021
  2021
  2021
  2021   2021   2020   2019
GAAP Net Income   $ 1.671     $ 1.905     $ 1.508     $ 1.833     $ 1.672     $ 8.717     $ 13.730     $ 7.639     $ 4.125  
Acquisition-related expenses     0.374       0.139       0.306       0.119       0.216       0.151       0.792       0.945       1.490  
Rebranding expenses                 0.192                         0.192              
Reversal of tax valuation allowance                                 (5.094 )     (5.094 )            
Non-taxable life insurance gain                                               (0.987 )      
Gain on sale of building                                               (0.464 )      
Change in tax legislation                                               (1.141 )      
Severance                                               0.325        
Non-GAAP Net Income   $ 2.045     $ 2.044     $ 2.006     $ 1.952     $ 1.888     $ 3.774     $ 9.620     $ 6.317     $ 5.615  
                                     


COMPUTER TASK GROUP, INCORPORATED (CTG)
(Unaudited)

Reconciliation of GAAP to non-GAAP Diluted Earnings per Share (EPS)

                        Year   Year
    For the Quarter Ended   Ended   Ended
    Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.
    2020
  2021
  2021
  2021
  2021   2021   2020
GAAP Diluted EPS   $ 0.13     $ 0.10     $ 0.12     $ 0.11     $ 0.58     $ 0.92     $ 0.53  
Acquisition-related expenses     0.01       0.02       0.01       0.02       0.01       0.05       0.07  
Rebranding expenses           0.01                         0.01        
Reversal of tax valuation allowance                             (0.34 )     (0.34 )      
Non-taxable life insurance gain                                         (0.07 )
Gain on sale of building                                         (0.03 )
Change in tax legislation                                         (0.08 )
Severance                                         0.02  
Non-GAAP Diluted EPS   $ 0.14     $ 0.13     $ 0.13     $ 0.13     $ 0.25     $ 0.64     $ 0.44  
                             

Reconciliation of Net Income to Adjusted EBITDA, which includes earnings before interest (including amortization of deferred debt financing costs), taxes, depreciation and amortization, equity-based compensation, rebranding expenses, non-taxable life insurance gain, and acquisition-related expenses.

                                     
    For the Quarter Ended   For the Year Ended
    Dec.   Dec.   Mar.   Jun.   Sept.   Dec.   Dec.   Dec.   Dec.
(in millions)   2019   2020   2021   2021   2021   2021   2021   2020   2019
Net Income   $ 1.671     $ 1.905     $ 1.508     $ 1.833     $ 1.672     $ 8.717     $ 13.730     $ 7.639     $ 4.125  
Taxes     0.862       1.600       0.440       0.712       0.488       (3.633 )     (1.993 )     3.022       2.164  
Interest     0.056       0.065       0.036       0.161       0.112       0.100       0.409       0.274       0.346  
Depreciation and amortization     0.846       0.733       0.854       0.831       0.766       0.721       3.172       3.309       3.268  
Equity-based compensation expense     0.587       0.678       0.590       0.682       0.702       0.666       2.640       2.483       1.748  
Non-taxable life insurance gain           (0.024 )                                   (0.987 )      
Other     0.187       (0.022 )     0.297       (0.123 )     0.007       (0.058 )     0.123       (0.048 )     0.864  
Adjusted EBITDA   $ 4.209     $ 4.935     $ 3.725     $ 4.096     $ 3.747     $ 6.513     $ 18.081     $ 15.692     $ 12.515  
Adjusted EBITDA Margin     4.2 %     4.9 %     3.8 %     4.4 %     4.1 %     5.8 %     4.6 %     4.3 %     3.2 %
                                     

CTG news releases are available at www.ctg.com.

CONTACT: Contacts: John M. Laubacker Chief Financial Officer Tel: +1 716 887 7368 Investor Relations: Deborah K. Pawlowski Kei Advisors LLC [email protected] Tel: +1 716 843 3908

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