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2 Day Virtual Auditing and Qualifying Suppliers and Vendors Course: 21 CFR 111 – An Effective Risk Based Approach (January 24-25, 2024) –


Supplier or vendor qualification is a crucial component in compliance to 21 CFR 111. The FDA requires that manufacturers of dietary supplements must “qualify” each of their vendors but do not provide guidance on how a company is to perform this qualification.

Supplier qualification principles also apply to subcontracted services affecting cGMP (manufacturing steps, packaging and labeling, testing and/or calibration services, storage and distribution, etc.)

Any supplier qualification program must include two critical components:

  • Clearly defined specifications/requirements for all of these goods or services being purchased
  • Objective evidence to show that your requirements are being consistently fulfilled

It is designed for those who already have a basic understanding of dietary supplement GMPs and the knowledge and skills necessary to qualify suppliers.

Since the evaluation of all types of suppliers often involves auditing, this course will incorporate a fresh look at the auditing process and the skills and techniques needed to get the most from these activities. The skills and techniques learned are independent of the type of auditing or the standard being audited and will be useful when conducting internal audits and performing audits of suppliers.

Why Should You Attend

The various regulatory agencies have expectations that suppliers and vendors will demonstrate control over their manufacturing processes, validations, and documentation. Quality auditing is the process of checking whether these organizations have implemented what they have stated in written procedures and whether their people are doing what the organizations procedures state they will do.

Learning Objectives

On conclusion of this course, you will have an understanding of the following:

  • Regulations that apply to vendor qualification (21 CFR 111)
  • Food Safety Modernization Act (FSMA)
  • Impact of FSMA on Supplier Qualification
  • Risk assessment and risk management
  • Supplier monitoring activities
  • On-site audit strategies and requirements
  • Managing the audit process effectively before, during, and after
  • The consequences of non-compliance


RAPS – This course has been pre-approved by RAPS as eligible for up to 8 credits towards a participant’s RAC recertification upon full completion.

Who Should Attend:

This intensive, practical course will be of value to those professionals in the pharmaceutical, medical device and related industries who are responsible for or involved in any interaction with suppliers, including those working in:

  • Management
  • Laboratories
  • Auditing
  • Purchasing
  • QA/QC
  • Procurement
  • R&D
  • Legal
  • Manufacturing
  • Validation
  • Regulatory Affairs
  • Documentation Management

Agenda – Day 1

Topic 1: The Benefits of Effective Supplier Management

  • Key Components of a Supplier Management Program

Topic 2: Regulatory Guidance Review

  • Understanding Regulatory Requirements and Standards for Supplier and Contract
  • Manufacturer (CM) Management:

    • United States Food and Drug Association (FDA) regulations and guidance
    • European Union (EU) directives and guidelines
    • International Standardization Association (ISO) standards
    • Examples of regulatory findings

Topic 3: The Cost of Poor Quality from Suppliers and CMs:

How to speak management’s language

Topic 4: Strategic Management of Suppliers:

  • Developing a strategic plan based on your company and environment
  • Risk Management – A Lifecycle Approach:
  • Template for a risk assessment

Topic 5: Supplier qualification: Continued on Day 2

  • Selecting a Supplier or Contract Manufacturer
  • Obtaining information on suppliers
  • Tools for making the selection

    • Supplier Assessments:
    • Desktop assessments
    • Supplier audits
    • Handling Supplier Transitions
  • How to use your strategic plan to make decisions
  • When to use a sole source supplier

Agenda – Day 2

Topic 5 Supplier qualification:

  • Building a Relationships with a Supplier or Contract Manufacturer
  • Making your Supplier Quality Agreement a Great Resource:

    • Quality Agreement Template
  • Monitoring Your Supplier’s Performance to Reduce Risks and Costs:

    • Template for a supplier scorecard
  • Managing nonconforming events
  • Partnering with a Supplier or CM for Improvement:

    • Tools for improvement


Kelly Thomas

Vice President

Stallergenes Greer

Ms. Thomas has over two decades of cGMP hands-on industry experience in both pharmaceutical and medical device manufacturing operations. Her experience covers all Quality Systems; as well as, all areas of validation; including, process/product validation, facilities validation, CSV and 21 CFR Part 11, test method validation, equipment/automated processes and cleaning validation.

Utilizing strategic thinking, risk based approaches, and Lean principles, she has demonstrated success in steering and managing complex projects within the pharmaceutical and medical device industries.

For more information about this training visit

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Laura Wood, Senior Press Manager

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